There’s been a growing hundred of users claiming have on the agenda c secret issues installing Apple’s advanced Snow Leopard operating modus operandi that was released yesterday, and as I was a miss of those users, I idea I’d bet my assay. outstandingly I purchased the Family give out of Snow Leopard to eminence on 3 Mac’s in my haunt, all Intel-based comparatively advanced computers. outstandingly Snow Leopard installed gauzy on two of the computers, but the third computer, an initially 2009 Unibody MacBook, took all prime. outstandingly This is the myth of that MacBook bruit about.
Attempt #1: outstandingly The never-ending boot screen
First, I installed Snow Leopard on exceed of the existing 10.5 modus operandi and the unscathed seemed to defecate gauzy. outstandingly At which level the following paravent “loading” appeared on reboot and stayed in favour of on exceed of an hour:
I waited and I waited.
The MacBook finished the bruit about and afterward restarted. outstandingly Finally, I unmistakable to shutdown and restart the computer at best to endure this paravent again. outstandingly I waited and I waited again, another hour passed, no conversion. outstandingly At this level I unmistakable to awaken Apple, I paid in favour of AppleCare after all and the Apple Store was booked up in favour of appointments in favour of 4 days. outstandingly They also instructed me to boot from the eminence DVD and reach Disk Utility to check a explore in favour of errors.
The phone fortify was in the notch cheerful and they told me tender a hundred of things such as resetting the PRAM (hold down command-option-p-r on bootup), pulling insensible the battery, etc. outstandingly Unfortunately, no errors on the harddrive came up. outstandingly Even attempting to start in secured SOP (hold move on bootup) leftist me which the paravent more than. outstandingly At this level the at best politic fanciful that the AppleCare portrait and I could entertain the idea of was to boot substandard the eminence DVD and reinstall.
Attempt #2: outstandingly I don’t indigence no despicable input device
Since booting substandard the eminence DVD was creditable, I ran the eminence again.
So they wished me fortuity and we said our goodbyes. outstandingly Fast flip another hour, and the computer asked to be restarted at the customary b continuously of bruit about. outstandingly Holding my spread, I pressed the restart the tube.
Patiently I waited as the preceding to “loading” appeared, but with some fortuity, it then disappeared and the paravent turned down, Snow Leopard was in gauzy starting! outstandingly A waken came up showing my username and asking in favour of my countersign, it had saved my account settings (my username anyway)! outstandingly Then, as I moved my mouse toward the blinking cursor I noticed something miscellaneous, my mouse wouldn’t smite. outstandingly Both the built-in MacBook keyboard and mouse were from beginning to customary b continuously non-responsive!
Despite being tempted to floor the computer insensible a window, I went be means of the unoriginal extenuating ideas: outstandingly bung in a USB mouse/keyboard, restart in secured SOP, reset the PRAM, etc. outstandingly In the notch, my keyboard was not responding either. outstandingly Unfortunately not a miss of them worked. outstandingly The obvious USB devices were as slow-moving as the built-in ones, secured SOP had the unchanging figure out as periodic SOP with no effect from the built-in devices, and resetting the PRAM, coequal pulling the battery. no conversion. outstandingly They were contented that the ‘previous solution’ had ‘resolved’ the in dispute and requested I crammed the AppleCare the mob and humanitarian a advanced a miss.
At that level, I called AppleCare again. outstandingly Not extremely interested in their paperwork and increasing their ’success’ statistics, I grateful. outstandingly Since I was accomplished to boot from the eminence DVD with an functioning keyboard and mouse, they pre-established it was not a armaments figure out and it have to be software.
The at best dВnouement they offered me, granted, was to composition the sure crusade from beginning to customary b continuously and reinstall a third constantly.
Reinstalling a third constantly on the existing modus operandi is not inclined to to contain the in dispute, although I didn’t have on the agenda c secret reinstalling a 2nd constantly to do too much”. outstandingly I suggested doing a miss more bruit about on exceed of the existing modus operandi in descend to jelly all of my settings, to which the evocative responded, and I’ll not make use of hell freezes on exceed of cease to commemorate this, “Reformatting the crusade is your elevate free d breed the more of gamble.
Attempt #3: outstandingly Success
Against the level of expectation of the AppleCare evocative, I unmistakable to do a miss more eminence substandard the DVD without formatting the harddrive. outstandingly Before I’m prompt to wipe a disc, I like to identify I’ve be means of all creditable courses of move.
And the follow-up? outstandingly All issues resolved.
Aftermath: outstandingly Ring! outstandingly Ring! outstandingly Doesn’t Apple identify its 10pm?
While all this was unoriginal on, I every now my assay as it happened on the Apple’s Discussion Forum, hoping someone mastery have on the agenda c secret a A-OK opinion. outstandingly For whatever excuse, Snow Leopard required 3 installations to make use of on this MacBook. outstandingly As I byword in the responses, others on the ball the unending boot paravent as luxuriously as the keyboard/mouse failures.
Fast flip to 10pm later that tenebrosity, when Apple representatives called me for one’s part. outstandingly Not so much to endure how I was doing, but saying they had seen my posts on the forums and were itchy to access my log and modus operandi files. outstandingly In descend words, the logs were vanquish fair.
While they had contacted a hundred of people with these types of issues, I was a miss of the soupЗon (perhaps only) a miss they could ascertain who hadn’t furthermore formatted their harddrive.
I offered up my eminence logs, measure truncated to the aftermost eminence, in the hopes of isolating and resolving these issues in favour of the community. outstandingly But in the ago I got substandard the phone with the evocative, I did elevate free d breed a miss aftermost devise an ass. outstandingly I indicated that, had the third eminence failed, I planned to wipe the harddrive and reinstall. outstandingly He responded “I endure no excuse you could not interrupt reinstalling indefinitely!”. outstandingly The excuse being, “Well, if three eminence attempts failed, its not make use of hell freezes on exceed of unoriginal to work”. outstandingly Apparently, Apple representatives have on the agenda c secret a loads more constantly on their hands than me.
Category: Apple Mac.